ITIL- v3 Foundations

   
 
 
 
 
 
 
   
 

 

ITIL- Guaranteed Success- Click here to learn more!v3 Foundations Certification Training

The ITIL (the IT Infrastructure Library) v3 Foundations certification training course successfully prepares students for the ITIL v3 Foundations exams by teaching the core fundamentals of ITIL practices: service management as a practice, the service lifecycle, key principles and models, selected roles, processes and functions, technology and architecture and the ITIL Qualification scheme.

The ITIL Certification is administered by the IT Infrastructure Library.  It is the most widely accepted approach to IT service management in the world.   ITIL provides a cohesive set of best practices in information technology, drawn from the public and private sectors internationally.  It is supported by a comprehensive qualifications scheme, accredited training organizations, and implementation and assessment tools.  Candidates for this course are typically IT professionals, business managers, project managers and business owners.

Our ITL v3 Foundations certification training course maps directly to the exam objectives and offers numerous features such as exam tips, case studies, and practice exams. 

Audience:
  Anyone involved in the IT service profession including IT leadership, key business managers, network operations, business process analysts, business analysts, IT consultants, project managers, systems integrators, help desk managers and analysts, managed service providers, application developers, and solution providers and sales staff.

n Our easy-to-use delivery format allows you to concentrate on the lesson at hand and not how to run the delivery software - saving you time and frustration. Our comprehensive course materials are delivered in an easy-to- understand format - allowing you to get the most out of your time. n

Our courses incorporate audio, video, and text training and then the total experience is reinforced with exercises and practice tests to ensure that you have really grasped the material.

This Course is available online or via DVD's:
Key:
Online Course = All items marked with are included.
DVD Study Kit = Everything! - If its marked with then its included.
For Pricing - Click Here
Live Video,
instructor-led
DVD
Courses =
Interactive
DVD's
Online
Courses =
Online Streaming Video
(Broadband min 512k)
12 Months subscription
Featuring live instructor-led classroom-like sessions in digital video format. Multimedia-rich delivery brings experienced subject matter experts to your desktop or laptop.
Training Simulations  
DVD Courses = Delivered on DVD
Online Courses = Online Access
Interactive hands-on practice lab
Email Support  
 
1 Year's Technical Email Support
E-Books
DVD Courses= Delivered
on DVD
Online Courses = Downloadable
Free Upgrades  
12 months of Free Upgrades.
Compatibility with:  

XP | Win 2003/8 server | Vista
Exam Simulator  
Exam Simulator for closest replication to the real exam!

 

 

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(Learning Segments)

 
 

Introduction to ITIL

Version 2
Compare V2 to V3
The Service Lifecycle

Module 1 - Service Management: Business Requirements

Foundations and Cycles
PDCA Plan-Do-Check-Act and The Basics
The Process Model
RACI - Responsible Accountable Consulted Informed

Module 2 - ITIL Service Lifecycle Model

Module 3 - Service Strategy: Service Portfolio

Value Creation
Resources and Capabilities, Business Case and Service Model
Risk and Strategic Servicing
Process Activities, Demand Management and Financial Management

 

Module 4 - Service Design Processes

Service Catalog and Service Level Management
Availability Management
IT Service Continuity and Information Security Management

Module 5 - Service Transition: Change Management

Asset and Configuration Management
Release and Deployment Management

Module 6 - Service Operation: Functions

Processses

Module 7 - Continuous Service Improvement







 

Full motion video

Each class is presented in full motion video allowing you to see the steps, hear the explanations, and perform the tasks which includes our interactive hands-on training simulations, students will learn from real-world scenarios taught by our expert instructor.

Instructor-Led Training

Combines both the convenience and affordability of computer-based training with the effectiveness of a traditional classroom setting. The instructors featured in our multi-media DVD's are not only certified in their area of expertise, but also have years of real world experience and are subject matter experts in their fields.

E-BOOKS (PDF)

We supply a complete line of e-books to offer a complete training solution. Our courses include e-books for CompTIA, CISCO and Microsoft certifications.Supplied on DVD for DVD courses or downloadable for Online Courses.


Practice Exam Simulators

We offer exam simulators for all technical certifications. Our exam simulators are the closest replication to the real exam!

Our exam simulators creates a simulation of an actual certification exam. Under timed conditions, IntelliSage? sets up a test with 60 randomly chosen questions designed to help you get ready for the real exam. As with the Practice Exam, the Certification Simulator allows you to mark questions you cannot answer for review at the end of the test.
If you ask, IntelliSage? will show you the correct answer. IntelliSage? will also explain why it is the correct answer when you select the "Learn Now" feature. The Practice Exam is the first IntelliSage? step in getting you ready to pass your certification exams.

Hands-on Lab Simulation

Hands-on Lab Simulation is a crucial component of your IT training. Practice make perfect. Step-by-step hands-on labs with detail instructions are included to reinforce all key concepts. When you complete a topic, choose the Lab Simulation button to select the associated hands-on lab exercises. Labs allow you to reinforce concepts by performing the tasks you've just learned..

Free Upgrades

A unique benefit of the our Learning System, is that
it allows you to stay current with the ever-changing certification requirements. When a certification test changes and we produce an upgrade for the certification program, we offer our customers free upgrades on their interactive DVD's for up to 1 year from date of original purchase? absolutely free!

 



ITIL- v3 Foundations

 
 
 
Online Course:£391 ex. VAT
DVD Study Kit: £391 ex. VAT
List Price:£1,026  
Online Library: 95% off
 
 
 

 
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